Workflow Map Template
$7A page for drawing the steps of one piece of work, from the first email to the last file.
Office workflow explainer
Office work made clear, from the inbox to the archive
I’m Ingeborg. I explain how office work moves, in plain words, and I sell workflow templates, checklists and a workbook, plus two video courses.
From $5
One piece of work, in five parts
Every task I see goes through the same five parts. Pick a part to see what it does, what usually goes wrong and where to learn it.
01 / Inbox
Inbox
What it does
Everything starts here, mixed together: requests, updates, files and noise. The job is to empty it, not to answer it.
The one thing that goes wrong
You answer the first email you see instead of the one that matters.
- Video
Clearing an inbox in twenty minutes
Inbox Triage Cheat Sheet
$5
Buy nowTame the inbox
14 min
02 / Sort
Sort
What it does
Each item becomes a task with a date, or it goes into a list for later, or it is gone. Nothing stays in between.
The one thing that goes wrong
Tasks stay in the inbox because they have no date.
- Video
Turning an email into a task
Workflow Map Template
$7
Buy nowSort the tasks
11 min
03 / Draft
Draft
What it does
A rough version of the reply, report or slide, written fast. An assistant can help here, as long as you know what you want to say.
The one thing that goes wrong
You polish the first line for an hour and never reach the point.
- Video
Asking an assistant for a first draft
Office Workflow Workbook
$14
Buy nowDraft in half the time
15 min
04 / Check
Check
What it does
A short pass over names, numbers, dates and tone, with a list, by a second pair of eyes if you can.
The one thing that goes wrong
You skip the check because you are in a hurry and send the old number.
- Video
Checking a draft before it goes out
Review Checklist Pack
$6
Buy nowCheck before you send
10 min
05 / Archive
Archive
What it does
A finished piece of work goes into a folder with a clear name and a date, so that next year you can find it in a minute.
The one thing that goes wrong
Files are called final and final two, and nobody knows which one is real.
- Video
A folder system you can find things in
Filing and Naming Guide
$8
Buy nowFile it so you can find it
12 min
Take it further
A guide to keep at hand, and a course to follow one lesson at a time.
Inbox Triage Cheat Sheet
$5Four questions and four answers for every email, on one page you can pin up.
YouTube
Latest videos
Short videos every Tuesday: inboxes, checklists, handovers and how to use an assistant well.
11 min
A folder system you can find things in
Folders, names and dates, and the shelf behind me that started it all.
About me
I spent many years in offices, mostly in the middle of them: answering the questions nobody else could, fixing the shared folder, rewriting the same report every month. Most of the trouble I saw was not about tools. It was that nobody had drawn the steps down, so each person invented their own.
That is what I teach now. I draw a piece of work as a short chain of parts, show where it usually breaks and give you a page to fix it. I also show how to use an AI assistant for the parts it is good at, and how to check what it gives you. The templates are the ones I use myself, and the courses are for people who want to change their own week.
Newsletter
Office Flow
A short letter every Friday: one habit for your work week, one mistake I saw and one thing to try on Monday.
Merch
My designs, printed to order and shipped by Printful.
