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Latest videos
Short videos every Tuesday: inboxes, checklists, handovers and how to use an assistant well.
A folder system you can find things in
Folders, names and dates, and the shelf behind me that started it all.
Writing the steps down for a colleague
How I hand over a piece of work on one page, so nobody has to ask me twice.
Clearing an inbox in twenty minutes
A messy inbox, a timer and the four questions I ask about each email.
Turning an email into a task
How to pull the one thing you have to do out of a long message.
Newsletter
Office Flow
A short letter every Friday: one habit for your work week, one mistake I saw and one thing to try on Monday.
“The one email I open the day it lands.”